Landlines to be switched in the UK within months - exactly when your area will be affected
BT will switch traditional landlines across the UK
PA/PEXELS
Landlines have been used to connect phone calls but fewer people have used these in recent years.
BT has shared it will no longer offer landlines to most new customers.
Customers who still want a landline will be required to use new technology that connects phones through a broadband router.
Old copper landlines have become less reliable and they will all be switched in the UK by 2025.
BT will start to switch landlines
PA
BT has started the process of switching customers from PSTN to the new IP technology.
This process has begun with customers in Yorkshire and Northern Ireland being contacted by BT.
Those in the North West and London will be affected from autumn this year.
Homeowners in the West Midlands, the South East, Wales and East Anglia can expect the switch from spring next year.
The North East, Scotland and the South West will start the move from summer 2024.
Customers will be switched to the new technology when their traditional landline is turned off.
They will be contacted in advance but can contact BT with any questions.
Homeowners will not need to pay extra for the new service if their current phone is compatible.
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