Of course in life it's always good to get an apology so thank you Dame Alison for apologising.
But I can’t help feeling that the Treasury statement that preceded what you put out and what I’ve actually been told quietly, privately, is that you were forced into doing this by the Treasury.
But at least you’ve done it, I suppose.
But the whole letter smacks of ‘not me Gov, not me Gov, I’m just the chief executive, don’t blame me for what the banks under my direct control are doing’.
Coutts bank in LondonPA
And when you say that, and there was some pretty vile stuff written that I got back through that subject access report, this does not reflect the views of the bank, no actually it does. It really does, genuinely, reflect the views of the bank.
Let’s remember Dame Allison, you call it the wealth committee, but its real name is the reputational risk and wealth committee and it was set up following your diversity review.
It is in many ways actually your committee.
You do say that there is a reiteration of the offer to give me NatWest services.
This offer was made verbally to me just before I went on air on GB News a couple of weeks ago
But I have to ask you, does this include business accounts because last time around it was simply a personal account and I was told no solution had been found to my business problem?
I also wonder if I go to NatWest how long will it be before they close me down because there’s no guarantee that they’ll keep me as a customer and that does genuinely concern me.
Okay, you say you understand public concern but I tell you what you should be focused on, the 10,000 people who formed together in a Facebook group of cancelled NatWest customers.
That’s where your focus should be, the outrageous, disgusting way in which you are making men and women who are going about their lives, setting up small businesses.
You’re making their lives a complete and total misery.
Dame Alison's letter to Nigel Farage in fullGB News
It’s all well and good talking about reforms in the future but what about the thousands who have suffered already.
My advice to those thousands is put in your subject access requests to this bank.
Find out what information they’ve got on you, find out why they closed you down.
For me to go public on this is, of course, embarrassing.
It’s embarrassing to say publicly that your bank has shut you out - I don’t know where my credit rating is going from here
Nigel Farage on GB News
Also for the contents of that subject access report, for all of those appalling, untrue and in many ways libellous stories that have been beaten in court to be published all over the daily newspapers, you know, it wasn’t something I enjoyed doing.
I didn’t enjoy it one bit. I could have just walked away but I didn’t do it because I think someone needs to be the voice for those thousands, maybe tens of thousands of people who have been treated so horrifically by the banks, including yours.
Someone needs to stand up for them, someone needs to be their champion.
I am delighted that the Treasury and the Government are acting.
Dame Alison Rose (centre)
I hope the FCA move in short order too but I’m afraid I can’t just walk away from this.
I’ve started this and I’ve got to continue.
Thank you for the apology, it’s a start but it’s no more than that.