Spanish bar slammed after charging tourists each time a waiter comes to the table

Spanish bar slammed after charging tourists each time a waiter comes to the table
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Aden-Jay Wood

By Aden-Jay Wood

Published: 21/07/2022

- 20:47

Updated: 14/02/2023

- 10:48

The bar in the northwest of the country also charged customers 85p for the use of cutlery

A Spanish bar has been slammed after charging tourists a fee each time a waiter comes to your table.

Imperial Bar in the northwest city of Zamora has been criticised after one customer was seemingly charged 20 cents (17p) each time a waiter came over.

The customer, Blas Galey Hermoso shared a picture of the bill online, which showed how he had been charged on four occasions.

While he had also seemingly been charged an extra €1 (85p) for the using cutlery.

Waiters server drinks to customers at the terrace of restaurant on a hot summer day in Malaga, Spain, July 9, 2022. REUTERS/Jon Nazca
A waiter at a bar in Spain
Jon Nazca

Alongside the post, Mr Hermoso said: “Something strange happened to us a few days ago in Benavente.

“Every time the waiter came to the terrace table to bring something: beer, the tapa … he charged us 20 cents.

“The last straw was the euro that he charged us to (bring) some cutlery to cut a toast that we had ordered.”

Others have also shared similar experiences of their visits to Imperial Bar in reveiews left online.

One customer wrote: “They charged me for cutlery service and the amazing thing we ordered several beers and they charged us 20 cents for each trip of the waiter to come and bring them.

While another added: “It must have changed owners, now they charge you for each time a waiter serves you.”

The owner of the bar responded to the review, saying: “The waiter charges for each service.

“Every time a drink is served to you on the terrace, it carries a surcharge of 20 cents, perhaps it is easier to put a full price, but we believe that it is better you know what you pay and, we feel that this is your appreciation.

“Surely if you told the waiter he would have explained it to you, it will not happen to us again. We will correct what is wrong. We want our bar to be a place of enjoyment and not where you leave angry not because of the price that we understand is fair but because it is badly explained.

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