Lloyds Bank updates customers after email complaints: 'Why do you waste my time?'
Bank admits some system-generated alerts may still be sent even when customers opt for paper correspondence
Bank admits some system-generated alerts may still be sent even when customers opt for paper correspondence
The father of two worried that his credit card would be cut off too, which could paralyse him in an emergency
Lloyds Bank customers can get up to £500 cash