Millions of Octopus Energy customers can save money on energy bills by making small change today

Energy bills customer looks at letter

Millions of Octopus Energy customers are eligible to sign up to Saving Sessions

Jessica Sheldon

By Jessica Sheldon

Published: 15/11/2023

- 17:52

Updated: 16/11/2023

- 09:10

One million Octopus Energy customers are on track to earn rewards

Octopus Energy customers will be able to save money on their energy bills tomorrow.

The energy supplier is offering customers the chance to earn rewards if they shift electricity usage from specified peak times.

One million customers are already primed to take part in the scheme.

The first Saving Session this winter will take tomorrow, between 5.30pm and 6.30pm.

Octopus Energy CEO Greg Jackson in pictures

Greg Jackson is the CEO of Octopus Energy


People who have signed up for the scheme will get a notification this afternoon via app, email or WhatsApp (if they follow Octopus on the app and have notifications turned on).

The scheme was launched last year as part of the National Grid ESO’s Demand Flexibility Service (DFS).

Throughout last winter, £5.3million in savings was passed onto 700,000 Octopus Energy customers.

The top five per cent of participants enjoyed average savings of more than £40.

Some 2.6 million Octopus smart meter customers are eligible to join the initiative, and anyone not yet enrolled can do so at any time over the winter.

Customers will be rewarded with Octopoints as part of its recently announced rewards scheme, Octoplus.

The number of Octopoints earned will vary based on the particular event, and people taking part in multiple sessions in a row could secure streak bonuses and/or enter prize draws.

Octopus Energy is also introducing Surprise Sessions this year, notifying customers at shorter notice but offering larger rewards.

These sessions will provide an opportunity for customers to contribute to a cleaner energy system while grabbing some “cool” prizes, Octopus said.

The Octopus rewards scheme allows customers to exchange their Octopoints for account credits, and soon, for charity donations or merchandise.

Alex Schoch, Head of Flexibility at Octopus Energy, said: “Saving Sessions is back with a bang this winter and our customers are clamouring for more.

“We’re incredibly proud of the passion Octopus customers put into ‘Saving Sessions’, and even more excited to be able to offer more ways for customers to earn through ‘Surprise Sessions’ this year.

“Over one million Octopus Energy customers will now contribute to cost savings in the system and accelerate our transition to a clean, fossil-fuel-free grid by reducing electricity consumption during peak hours.”

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