People on low income could get £150 off electricity bills but Warm Home Discount Scheme has changed

Person in blanket looks very cold by heater

The Warm Home Discount Scheme could help towards the cost of energy bills during the winter

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Jessica Sheldon

By Jessica Sheldon


Published: 02/12/2023

- 06:00

The Warm Home Discount Scheme eligibility rules changed last year

Energy bills are set to rise from January, and with government support seen last year having ended, Britons are being warned “some” will find they are paying more for their gas and electricity this winter.

To help with the extra costs in the winter, various support schemes run each year, such as the Winter Fuel Payment, Cold Weather Payments, and the Warm Home Discount Scheme.


The Warm Home Discount Scheme rules changed from 2022/23, with the discount now offering £150 off an electricity bill for the winter.

This one-off discount goes directly to the supplier and is applied to the eligible person’s electricity bill between early October and March 31.

Person turns up thermostat

Eligible people in England and Wales will get the Warm Home Discount Scheme automatically now

PA

Under the new rules, eligible people in England and Wales will get the discount automatically, although people who aren’t eligible via Pension Credit in Scotland will need to apply via their energy provider.

The Department for Work and Pensions (DWP) should contact eligible people via letter by early January 2024.

However, those who think they are eligible but haven’t got a letter will need to take action, by contacting the Warm Home Discount Scheme before February 29, 2024.

Who is eligible for the Warm Home Discount Scheme?

How a person may qualify for the Warm Home Discount Scheme will depend on where they live.

To qualify, a person’s energy supplier must be part of the scheme, and either they or their partner’s name must be on the electricity bill. They also need to have met one of the below criteria on August 13, 2023.

​England and Wales

People can qualify for the Warm Home Discount Scheme if they either:

  • Get the Guarantee Credit element of Pension Credit
  • Are on a low income (getting specific benefits) and have high energy costs

The qualifying means-tested benefits are:

  • Housing Benefit
  • Income-related Employment and Support Allowance (ESA)
  • Income-based Jobseeker’s Allowance (JSA)
  • Income Support
  • The ‘Savings Credit’ part of Pension Credit
  • Universal Credit

People whose household income falls below a certain threshold and get either Child Tax Credit or Working Tax Credit could also be eligible.

Additionally, the property must have a high energy cost score.

This isn’t based on the actual energy costs in the energy bill but is instead calculated based on the property’s type, age and floor area.

The Government have launched a Warm Home Discount eligibility checker tool online which shows if a person is eligible for the scheme based on their own circumstances.

Scotland

People in Scotland qualify for the Warm Home Discount Scheme if they either:

  • Get the Guarantee Credit element of Pension Credit
  • Are on a low income in Scotland (getting certain means-tested benefits) and meet their energy supplier’s criteria for the scheme.

The supplier may have additional eligibility criteria and will state which benefits mean a person is eligible.

The person’s, or their partner’s, name must be on the eligibility bill.

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