NatWest Group announces new 'safe space' service at more than 360 UK bank branches

NatWest signs outside of bank branches

NatWest Group will roll out Safe Spaces in more than 360 UK bank branches

PA
Jessica Sheldon

By Jessica Sheldon


Published: 08/03/2024

- 12:29

Updated: 08/03/2024

- 15:26

NatWest Group is joining other financial providers such as Nationwide Building Society, TSB, The Co-operative Bank and HSBC UK

NatWest Group will begin offering “Safe Spaces” for people experiencing economic and domestic abuse in hundreds of its bank branches.

The high street banking group will launch its service in more than 360 branches, from this week.


Safe Spaces, a scheme launched by domestic abuse charity Hestia as part of the UK Says No More campaign, as designated locations which anyone experiencing domestic abuse can use.

People can ask a member of staff in the branch to use their safe space and use a private room to deal with the issue.

They can get access to a phone if needed and the Safe Space can provide a chance to discreetly contact family, friends or specialist support.

To find the nearest Safe Space, people should visit: uksaysnomore.org/safespaces.

NatWest sign  on ATM outside of bank branch

People can ask a member of staff in the branch to use their safe space

PA

Specialist training on Safe Spaces and domestic abuse awareness has been carried out by employees across NatWest branches.

Raghu Narula, MD of Customer Engagement and Distribution, Retail Banking at NatWest Group said: “We know that people from all walks of life across communities in the UK have been affected by domestic and economic abuse.

“As part of the communities we serve, we know we can play an important role in providing practical support and access to trained specialists for what can be a truly isolating experience.

“We’re rolling these spaces out across the majority of our physical branch network to offer discreet face-to-face support, and we will continue to look at new ways to offer access and help for anyone experiencing economic and domestic abuse.”

The full list of NatWest Group branches which will offer a Safe Space are:

  1. Edgbaston
  2. Grand Central Birmingham
  3. Halesowen
  4. King's Heath
  5. Perry Barr
  6. Solihull
  7. Sutton Coldfield
  8. Walsall
  9. West Bromwich
  10. Wolverhampton Queen Square
  11. Bristol City Centre
  12. Cheltenham Promenade
  13. Chippenham
  14. Fishponds Bristol
  15. Gloucester
  16. Kingswood Bristol
  17. Swindon
  18. Yate
  19. Bournemouth
  20. Bridport
  21. Dorchester
  22. Lymington
  23. Poole 151 High Street
  24. Salisbury
  25. Shaftesbury
  26. Southampton City
  27. Weymouth
  28. Winchester Old Bank
  29. Bishops Stortford
  30. Braintree
  31. Bury St. Edmunds
  32. Chelmsford
  33. Clacton on Sea
  34. Colchester
  35. Ipswich Tavern Street
  36. Rayleigh
  37. Southend
  38. Sudbury
  39. Wickford
  40. Coventry City
  41. Hereford Broad Street
  42. Hinckley
  43. Kidderminster
  44. Nuneaton
  45. Redditch
  46. Royal Leamington Spa
  47. Rugby
  48. Stratford upon Avon
  49. Worcester Cross
  50. Ashby-de-la-Zouch
  51. Burton-on-Trent
  52. Kettering
  53. Leicester Granby Street
  54. Leicester Melton Turn
  55. Loughborough
  56. Melton Mowbray
  57. North Evington
  58. Northampton The Drapery
  59. Northampton Weston Favell
  60. Oadby
  61. Wellingborough
  62. Cambridge Petty Cury
  63. Great Yarmouth Market Place
  64. Huntingdon
  65. King's Lynn
  66. Lowestoft
  67. Norwich Gentleman's Walk
  68. Peterborough
  69. Aberystwyth
  70. Bangor
  71. Carmarthen
  72. Haverfordwest
  73. Llandudno
  74. Llanelli
  75. Llangefni
  76. Mold
  77. Neath
  78. Newtown
  79. Port Talbot
  80. Rhyl
  81. Swansea City Centre
  82. Wrexham
  83. Abingdon
  84. Aylesbury
  85. Banbury
  86. Bicester
  87. Leighton Buzzard
  88. Luton Market Hill
  89. Oxford Central
  90. Stevenage Queensway
  91. Witney Oxon
  92. Barnstaple High Street
  93. Bridgwater
  94. City of Bath
  95. Trowbridge
  96. Wells
  97. Yeovil
  98. Abergavenny Monmouth & District
  99. Brecon
  100. Bridgend
  101. Caerphilly
  102. Cardiff Queen Street
  103. Cwmbran & District
  104. Newport Gwent High Street
  105. Exeter High Street
  106. Newton Abbot
  107. Paignton
  108. Penzance
  109. Plymouth City Centre
  110. Truro
  111. Bexleyheath
  112. Bromley
  113. Dartford
  114. Eltham
  115. Gravesend
  116. Maidstone
  117. Tunbridge Wells 89 Mount Pleasant
  118. Orpington
  119. 250 Bishopsgate
  120. Baker Street
  121. Camden Town
  122. Chancery Lane & Holborn
  123. City of London Office
  124. Fenchurch Street
  125. Liverpool Street Station
  126. London Bridge
  127. Moorgate
  128. St. James' & Piccadilly
  129. Strand
  130. Tottenham Court Road
  131. Whitechapel Road
  132. Crawley the Boulevard
  133. East Grinstead
  134. Epsom
  135. Horsham
  136. Barking
  137. Barkingside
  138. Canary Wharf Crossrail
  139. East Ham
  140. Grays
  141. Hackney Amhurst Road
  142. Hornchurch
  143. Ilford
  144. Romford Town Centre
  145. Ashford Kent
  146. Canterbury City Centre
  147. Eastbourne Town Centre
  148. Hastings
  149. Herne Bay
  150. Tenterden
  151. Enfield
  152. Harlow Town Centre
  153. Upper Edmonton
  154. Waltham Cross
  155. Walthamstow Central
  156. Wood Green
  157. Andover Bridge Street
  158. Bracknell
  159. Camberley
  160. Farnborough North
  161. Godalming
  162. Guildford High Street
  163. Newbury
  164. Woking High Street
  165. Brighton Town Centre
  166. Chichester
  167. Havant
  168. Newport Isle of Wight
  169. Portsmouth Commercial Road
  170. Rustington
  171. Catford
  172. Lewisham
  173. Norbury
  174. Sydenham
  175. Tooting
  176. Wimbledon
  177. Woolwich
  178. Hayes Middx
  179. Hounslow
  180. Maidenhead
  181. Slough
  182. Southall
  183. Staines
  184. Uxbridge
  185. Harrow Town Centre
  186. High Wycombe
  187. St. Albans
  188. Watford Town Centre
  189. Kensington Royal Garden
  190. Notting Hill Gate
  191. Park Royal
  192. Barrow-In-Furness
  193. Blackpool Corporation Street
  194. Carlisle
  195. Chorley
  196. Garstang
  197. Kendal
  198. Leyland
  199. Penrith
  200. Preston
  201. Workington
  202. Grimsby
  203. Hull City Centre
  204. Scunthorpe
  205. York City Centre
  206. Altrincham
  207. Cheetham Hill
  208. Didsbury Wilmslow Road
  209. Hazel Grove
  210. Manchester City Centre
  211. Manchester Portland Street
  212. Monton
  213. Sale
  214. Stockport Underbank Hall
  215. Trafford Park
  216. Urmston
  217. Aintree Black Bull
  218. Birkenhead Charing Cross
  219. Chester
  220. Ellesmere Port Town Centre
  221. Great Crosby
  222. Liverpool Allerton Road
  223. Liverpool City
  224. Southport
  225. St. Helens
  226. Wallasey Precinct
  227. Warrington
  228. Widnes
  229. Blackburn King William Street
  230. Bolton
  231. Burnley
  232. Bury
  233. Leigh Lancs
  234. Middleton
  235. Oldham
  236. Rochdale
  237. Wigan
  238. Alfreton & Clay Cross
  239. Chesterfield
  240. Crystal Peaks Sheffield
  241. Hunter's Bar Sheffield
  242. Mansfield
  243. Nottingham Smiths Bank
  244. Sheffield City Centre
  245. West Bridgford
  246. Cannock
  247. Congleton
  248. Crewe
  249. Hanley
  250. Leek
  251. Lichfield
  252. Longton Staffs
  253. Macclesfield
  254. Market Drayton
  255. Nantwich
  256. Newcastle Staffs High Street
  257. Northwich
  258. Oswestry
  259. Shrewsbury Mardol Head
  260. Stafford Greengate
  261. Uttoxeter
  262. Wilmslow
  263. Bishop Auckland
  264. Darlington
  265. Denton Park Newcastle-upon-Tyne
  266. Durham
  267. Gateshead Metrocentre
  268. Hartlepool
  269. Middlesbrough
  270. Newcastle upon Tyne Northumberland Street
  271. Northallerton
  272. Stockton on Tees
  273. Sunderland City
  274. Washington Town Centre
  275. Barnsley
  276. Bradford Broadway
  277. Halifax
  278. Harrogate
  279. Huddersfield
  280. Keighley
  281. Leeds City Office
  282. Skipton
  283. Wakefield City
  284. London Drummonds
  285. Holts Farnborough
  286. Ayr Chief Office
  287. Berwick-Upon-Tweed
  288. Biggar
  289. Castle Douglas
  290. Dumfries High Street
  291. Galashiels
  292. Irvine
  293. Kelso
  294. Kilmarnock Central
  295. Lanark
  296. Peebles
  297. Stranraer
  298. Blairgowrie
  299. Dunfermline
  300. Falkirk Newmarket Centre
  301. Kirkcaldy Chief Office
  302. Livingston
  303. Perth Chief Office
  304. Aberdeen Queens Cross
  305. Aberdeen St. Nicholas
  306. Arbroath
  307. Dundee Chief Office
  308. Dundee Kingsway Circus
  309. Elgin
  310. Forfar
  311. Fraserburgh
  312. Inverurie
  313. Peterhead
  314. St. Andrews South Street
  315. Dalkeith
  316. Edinburgh Bruntsfield
  317. Edinburgh Corstorphine
  318. Edinburgh Leith
  319. Edinburgh Nicolson Street
  320. Edinburgh St. Andrew Square Office
  321. Edinburgh West End Office
  322. Haddington
  323. Musselburgh Bridge Street
  324. Coatbridge
  325. Giffnock
  326. Glasgow Byres Road
  327. Glasgow City Branch
  328. Alness
  329. Castlebay
  330. Fort William
  331. Inverness Chief Office
  332. Kirkwall
  333. Lerwick
  334. Lochboisdale
  335. Oban George Street
  336. Portree
  337. Scarinish
  338. Thurso
  339. Ullapool
  340. Clydebank
  341. East Kilbride
  342. Glasgow Cardonald
  343. Greenock Cathcart Street
  344. Motherwell
  345. Paisley Chief Office
  346. Belfast City Office
  347. Connswater
  348. Newtownards
  349. Shankill Road
  350. Ballymena
  351. Coleraine
  352. Cookstown
  353. Culmore Road
  354. Limavady
  355. Magherafelt
  356. Omagh
  357. Strabane
  358. Armagh
  359. Banbridge
  360. Castlewellan
  361. Dungannon
  362. Enniskillen
  363. Lisburn
  364. Newry

Patrick Ryan, Chief Executive at Hestia, said: “Having a safe place to seek support is vital for victims of domestic abuse.

“One in five people in England and Wales will experience domestic abuse in their lifetime.

“By bringing our Safe Spaces to everyday places like banks and pharmacies, it means that anyone experiencing domestic abuse has the chance to access specialist help and advice, or to call a loved one.

“It is fantastic to see more Safe Spaces on our high streets – and we are delighted that NatWest, Ulster Bank and Royal Bank of Scotland has partnered with us to ensure that more victims can safely access support.

LATEST DEVELOPMENTS:

Nationwide Building Society branch

Nationwide Building Society has said it will offer safe spaces at more than 400 UK branches

NATIONWIDE BUILDING SOCIETY

"Staff across over 350 branches have participated in our domestic abuse training, and we hope that other organisations will follow their lead.”

Nationwide Building Society said in January that it would offer safe spaces to people experiencing domestic abuse at more than 400 of its branches in the UK.

HSBC UK, which joined Hestia's safe spaces scheme in April 2022, recently said the bank recorded an increase in their use during the winter.

TSB joined the scheme in May 2021 and also offers an emergency flee fund.

The bank will give between £50 to £500, depending on individual needs, to support domestic abuse survivors.

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