Well-known deodorant pulled from shelves as customers complain of skin irritation – 'Stop using immediately!'

WATCH NOW: Before dining out, Britons should check the food hygiene rating of their chosen restaurant

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FOOD STANDARDS AGENCY

Anna Barry

By Anna Barry


Published: 03/10/2025

- 11:54

Updated: 03/10/2025

- 12:13

Those experiencing reactions should cease use of any antiperspirant until symptoms subside

Mitchum has pulled several varieties of its 48-hour roll-on antiperspirant deodorant from British shops following consumer complaints of skin reactions.

The withdrawal affects multiple product lines in the company's 100ml roll-on range, spanning eight different scents across both male and female variants.


The recall encompasses fragrances including Powder Fresh, Shower Fresh, Unscented, Pure Fresh and Flower Fresh for women, alongside Ice Fresh, Clean Control and Sport options for men.

The company initiated the market withdrawal after receiving reports linking certain production batches to adverse skin reactions, particularly irritation affecting users' underarm areas.

The issue originated from alterations to the production method for a raw material incorporated into particular batches manufactured earlier this year.

Mitchum emphasised that no changes were made to the actual product formula or ingredients list, though packaging updates now display fragrance allergens more prominently to meet revised industry standards.

The company has published comprehensive batch codes for all impacted products, which consumers can verify on the bottom of their roll-on containers.

Mitchum assured shoppers it is "actively working with retailers to remove all affected units" while confirming that "the vast majority of product currently on shelves is unaffected".

Affected Mitchum deodorants

Mitchum has pulled several varieties of its 48-hour roll-on antiperspirant deodorant from UK retailers

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OPSS

The Office for Product Safety and Standards (OPSS) issued an official safety alert regarding the affected products.

Officials confirmed that following a manufacturing process change affecting a raw material used in select batches, there have been reports of consumers experiencing "adverse effects, including, in particular, skin irritation".

Those who have experienced any issues should "stop using the product immediately".

Mitchum has established a dedicated customer support system, promising responses within 72 hours to affected consumers.

Mitchum deodorant batch code

Customers can verify if their deodorant is impacted by identifying the batch code

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MITCHUM

UK shoppers can reach Mitchum at 0800 085 2716, while shoppers in Ireland can contact 1800 509363. Alternatively, a contact sheet is available on Michum's website.

All consumers who have purchased the affected items are eligible for a full refund.

The company stated: "We're deeply sorry for the inconvenience and concern this has caused. We're committed to full transparency and to making this right."

Compensation is being offered to those experiencing reactions, with the company directing customers to cease using any antiperspirant until symptoms subside.

Several social media users have taken to TikTok to complain about Mitchum deodorants, with one reporting "second-degree chemical burns" on her armpits that prevented her from sleeping, reported the BBC.

Another stated: "I won't be using any Mitchum products again because I'm not risking this happening again."

A Mitchum spokesperson said the company was "truly sorry some of [its] customers have experienced temporary irritation".

Full list of affected Mitchum products

Mitchum Women Roll On 100ml

Fragrance: Powder Fresh

Batch code: S25321A, S25322A, S25417A, S25422A

Mitchum Women Roll On 100ml

Fragrance: Shower Fresh

Batch code: S25329A, S25417A

Mitchum Women Roll On 100ml

Fragrance: Unscented

Batch code: S25324A, S25329A

Mitchum Women Roll On 100ml

Fragrance: Pure Fresh

Batch code: S25324A, S25416A

Mitchum Women Roll On 100ml

Fragrance: Flower Fresh

Batch code: S25326A

Mitchum Men Roll On 100ml

Fragrance: Ice Fresh

Batch code: S25326A, S25327A

Mitchum Men Roll On 100ml

Fragrance: Clean Control

Batch code: S25328A, S25328B

Mitchum Men Roll On 100ml

Fragrance: Sport

Batch code: S25328A, S25422A, S25327A