BBC iPlayer enters 'new phase' as it attempts to replicate one of Sky TV's biggest innovations in streaming

If you enable "iPlayer Beta" in your Settings, you could be one of the first to test this new system
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Experimental trial aims to reduce streaming delays by 32 seconds
- Engineers at BBC iPlayer are working to eliminate the delay when streaming
- Watching via a broadband connection results in a 40-second delay
- This is particularly noticeable with live events, like sports fixtures
- Goal notifications from apps, or cheers from neighbours, can spoil a result
- BBC hopes to reduce the delay down to just 8-10 seconds
- Sky Sports was able to slash 22 seconds off its streaming delay last year
- iPlayer is moving into "new phase" of its trials
- It has expanded list of devices that can support these upgraded streams
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Tired of hearing your neighbours celebrate goals before the stream on your television has caught up to the action? Or finding out the final result of a critical cricket match from the ping! of a notification on your smartphone before the result appears on-screen?
Switching from a traditional television aerial comes with a truckload of advantages — reception is less likely to be disrupted by bad weather, you aren't restricted on where you can place your telly — but streaming does build in a delay that can be frustrating, especially during sports fixtures.
To solve the headache, the BBC is in the midst of trialling a new low-latency upgrade that could eliminate the gap between traditional terrestrial broadcasts and streaming experiences. BBC Research & Development teams hope to slash the typical 40-second delay between traditional broadcasts and streams to just 8-10 seconds.
Engineers first trialled this technology during Wimbledon, but have now announced "a new phase" for its tests.
Senior Research & Development Engineer, Melissa Darragh wrote in a BBC blog post: "As of this week, we’re entering a new phase designed to broaden device support and extend the hours of operation. This is so we can reach more reliable conclusions about how low latency streams behave in the home, at scale.
"This will also increase participation from homes with different internet service providers, Wi-Fi setups, and network stress patterns. Low latency puts the player closer to the ‘edge’ of what the network can support; so, diversity in real-world conditions really matters."
Ms Darragh added: "Low latency shouldn’t mean fragile. It should mean timely and reliable. This research is an important step along the way to getting there. However, more work is needed before we could deliver a fully resilient fault tolerant low latency stream at the scale needed for a major sporting event."
Want to test the new lower-latency feed from the BBC? If you’re watching on a supported device, switch on iPlayer Beta and watch BBC Two live between 8am – 10pm BST for viewers who have set their location to England or Scotland. The latest phase of the test will run for around a month, the BBC has confirmed.
The BBC is playing catch-up with this effort to slash streaming delays. Sky was able to cut the transmission delay between something taking place in a stadium and the footage being delivered to your telly via Wi-Fi by a whopping 22 seconds last year. Bundled with a free update to SkyOS 1.3 to its Sky Glass and Sky Stream devices, the UK broadcaster says that watching on Sky Stream and Sky Glass, sports fans will now experience "give or take" the same delay as satellite broadcasts on Sky Q or Sky+ HD.
Sky Sports Main Event was the first to see the pioneering new technology from SkyOS 1.3 last year, which dropped the delay from roughly 30-seconds down to 8-seconds between the action taking place in the stadium and showing on your screen at home
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The dramatic drop in latency will work across live broadcasts in Ultra HD and HD, GB News was told.
And now, BBC iPlayer is looking to implement a similar improvement to its streams. If you want to test the system yourself, you'll need to enable beta mode within BBC iPlayer, which signals to the broadcaster that you're happy to Guinea Pig newer, unfinished features.
The reduced latency brings technical challenges. With less time to adapt to network changes, streams may become more prone to buffering. The BBC's solution involves playing video slightly faster after any interruption to maintain low latency without viewers missing action.
Discussing the improvements, BBC Lead R&D Engineer Chris Poole wrote in a blog post: "Reducing internet delivery delays to match traditional broadcast means less time for the streaming client to adapt to changes in network conditions. This in turn makes it harder to avoid ‘stalling’ where video playback stops and viewers have to wait for a period of ‘rebuffering’ before the stream continues. We have worked on ways to solve this and have modelled, tested and analysed the performance.
"That work suggests that we should be able to achieve delays comparable to broadcast. But, since everyone’s internet connection is different, the only way to be sure how well it works in the real world is to try it in the real world."
You'll need to dig into the Settings menu of your BBC iPlayer app on compatible hardware and enable "iPlayer Beta" to access the early test streams
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Illuminating some of the behind-the-scenes discussions that are taking place within the BBC about this new technology, Chris Poole added: "With low latency streaming, we also have to think about what should happen if users do experience some rebuffering. Should the stream just resume, leaving them further behind for the rest of the programme? Should the stream catch up, skipping a few seconds in the process?
"Neither is ideal. Instead, our trial stream will play slightly faster after a stall, aiming to maintain low latency but without the viewer missing any of the action. Doing this without the viewer being aware requires some functionality that is not available on all TVs.
"To get the best quality data on the reliability we can achieve at delays comparable to broadcast, we are starting our trial using only devices that support this variable speed playback capability and will maintain the target latency we have set. Later on, we may extend the trial to other devices too."
For now, the BBC iPlayer is limited to specific devices that support the required technology. While the initial trial during Wimbledon was only available on 3rd generation Amazon Fire TV Stick, 2nd generation Amazon Fire TV Stick 4K, and Samsung Smart TVs with the model numbers CU8000 and CU8500, the BBC has dramatically expanded availability across a wide variety of devices for this "new phase".
The full list of compatible devices is as follows:
Amazon: | Samsung: | Samsung: | Samsung: |
Fire TV Edition 4K 2022 (FVP) - Series 2 | QE32LS03CBUXXU | QE75QN90BATXXU | QE43LS05BAUXXU |
2nd generation Amazon Fire TV Stick 4K | UE**CU7100KXXU | QE65QN90BATXXU | QE85LS03BAUXXU |
UE**CU7110KXXU | QE55QN90BATXXU | QE75LS03BAUXXU | |
CU8000 | QE50QN90BATXXU | QE65LS03BAUXXU | |
YouView: | CU8500 | QE43QN90BATXXU | QE55LS03BAUXXU |
BT TV Box Pro | QE43Q60BAUXXU | QE85QN85BATXXU | QE50LS03BAUXXU |
QE50Q60BAUXXU | QE75QN85BATXXU | QE43LS03BAUXXU | |
QE55Q60BAUXXU | QE65QN85BATXXU | QE65LS01BAUXXU | |
Sky: | QE65Q60BAUXXU | QE55QN85BATXXU | QE55LS01BAUXXU |
Sky Glass Gen 1 | QE75Q60BAUXXU | QE85Q80BATXXU | QE50LS01BAUXXU |
QE85Q60BAUXXU | QE75Q80BATXXU | QE43LS01BAUXXU | |
Bush: | QE43Q65BAUXXU | QE65Q80BATXXU | QE65LS01BBUXXU |
U43F8C | QE50Q65BAUXXU | QE55Q80BATXXU | QE55LS01BBUXXU |
U43F8V | QE55Q65BAUXXU | QE50Q80BATXXU | QE50LS01BBUXXU |
U50F8C | QE65Q65BAUXXU | QE75Q75BATXXU | QE43LS01BBUXXU |
U55F8C | QE75Q65BAUXXU | QE65Q75BATXXU | QE43LS05BGUXXU |
U58F8C | QE85QN95BATXXU | QE55Q75BATXXU | QE**LS03BGUXXU |
U65F8C | QE75QN95BATXXU | QE85Q70BATXXU | QE**LS01BGUXXU |
U75F8C | QE65QN95BATXXU | QE75Q70BATXXU | QE**LS01BHUXXU |
U86F8C | QE55QN95BATXXU | QE65Q70BATXXU | QE**S95BATXXU |
QE85QN90BATXXU | QE55Q70BATXXU | ||
Sony: | LG: | LG: | LG: |
XR-A95K series | 75QNED99T9B | 65ART90E6QCLG | OLED77Z29LALG |
XR-X90K series | 86QNED99T9B | 65ART90E6QBLG | OLED88Z29LALG |
XR-X94K series | 48LX1T6LA | 65ART90E6QALG | 75UQ91006LA |
XR-A90K series | 55LX1T6LA | OLED42C24LALG | 65UQ91006LA |
XR-A80K series | OLED42C44LA | OLED48C24LALG | 55UQ91006LA |
XR-A84K series | OLED48C44LA | OLED55C24LALG | 50UQ91006LA |
XR-A75K series | OLED55C44LA | OLED65C24LALG | 43UQ91006LA |
XR-Z9K series | OLED65C44LA | OLED77C24LALG | 60UQ90006LA |
XR-X95K series | OLED77C44LA | OLED83C24LALG | 75UQ81006LB |
XR-X90S series | OLED83C44LA | OLED48C26LBLG | 70UQ81006LB |
XR-X94S series | OLED42C45LA | OLED55C26LDLG | 65UQ81006LB |
KD-X80K series | OLED48C45LA | OLED65C26LDLG | 60UQ81006LB |
KD-X81K series | OLED55C45LA | OLED77C26LDLG | 55UQ81006LB |
KD-X85K series | OLED65C45LA | OLED55G26LALG | 50UQ81006LB |
KD-X89K series | OLED77C45LA | OLED65G26LALG | 43UQ81006LB |
OLED48C46LA | OLED77G26LALG | 75UQ80006LB | |
OLED55C46LA | OLED83G26LALG | 65UQ80006LB | |
OLED65C46LA | OLED97G29LALG | 55UQ80006LB | |
OLED77C46LA | 65QNED996QBLG | 50UQ80006LB | |
OLED83C46LA | 75QNED996QBLG | 43UQ80006LB | |
Toshiba: | Hisense: | Hisense: | |
43UV2363DB | 50E7HQTUK | 43A66HTUK | |
50UV2363DB | 50E77HQTUK | 43A67HTUK | |
55UV2363DB | 43E7HQTUK | 65A6BGTUK | |
65UV2363DB | 43E77HQTUK | 65A6CGTUK | |
43UV3363DB | 65A63HTUK | 65A6EGTUK | |
50UV3363DB | 65A64HTUK | 65A6FGTUK | |
55UV3363DB | 65A65HTUK | 58A6BGTUK | |
65UV3363DB | 65A66HTUK | 58A6CGTUK | |
43QV2363DB | 65A67HTUK | 58A6EGTUK | |
50QV2363DB | 55A63HTUK | 58A6FGTUK | |
55QV2363DB | 55A64HTUK | 55A6BGTUK | |
65QV2363DB | 55A65HTUK | 55A6CGTUK | |
43UV2E63DB | 55A66HTUK | 55A6EGTUK | |
50UV2E63DB | 55A67HTUK | 55A6FGTUK | |
55UV2E63DB | 50A63HTUK | 50A6BGTUK | |
65UV2E63DB | 50A64HTUK | 50A6CGTUK | |
43UV4E63DB | 50A65HTUK | 50A6EGTUK | |
50UV4E63DB | 50A66HTUK | 50A6FGTUK | |
55UV4E63DB | 50A67HTUK | 43A6BGTUK | |
65UV4E63DB | 43A63HTUK | 43A6CGTUK | |
43QV5E63DB | 43A64HTUK | 43A6EGTUK | |
50QV5E63DB | 43A65HTUK | 43A6FGTUK | |
65QV5E63DB | |||
55QV5E63DB |
To access the low latency stream, you'll need to enable iPlayer Beta in the Settings menu and make sure your location is set to England or Scotland.
The experimental stream isn't available for BBC Two Wales or BBC Two Northern Ireland, BBC explained. While this is an exciting advancement for the BBC, don't expect all streams on BBC iPlayer to offer the same latency as traditional broadcasts via aerial.
As the BBC Lead R&D Engineer summarises: "This trial is only our first step in trialling low latency streaming to the public: viewers should not expect that all live internet viewing will match the delays on broadcast at the end of the trial. Gradual improvements are more likely. This trial is aiming to assess the reliability of the delivery of low latency media over the internet.
"More work is needed to build a fully resilient, fault tolerant system that can scale to the size of audience that the BBC serves for major sporting events. Since common ways to build in resilience to failure themselves add delay, achieving this for low latency streams remains a challenge."
Nevertheless, it's critical work as the way most households watch live television changes.
Streaming live television over a full-fibre broadband connection is fast becoming the preferred way to tune in for millions of Britons. It means you can position your television anywhere at home — not just where the aerial or satellite cable comes through the wall. You won't need to worry about bad weather disrupting the signal either.
And those living in apartment blocks or rented accommodation who can't install a satellite dish will still be able to watch.
This shift towards streaming has resulted in not only the BBC investing heavily in its iPlayer service, but Channel 4 now only commissioning new shows with streaming potential, the team behind Freeview launching an internet-powered successor called Freely, EE debuting an all-new set-top box, and Sky slashing the number of satellite dish engineers at the company due to dwindling Sky Q installations, as its broadband-powered Sky Glass 55" became the best-selling Smart TV in the UK last year.
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