Lloyds Bank, Halifax and Bank of Scotland customers are sharing their outage online after being left "unable to access" accounts due to another banking app outage.
The high street financial institutions, which make up Lloyds Banking Group, appear to be suffering a technical error which is hitting each of the banks.
Between 10:32am and 11am, Downdetector reported a surge in reports of issues at Lloyds Bank, Halifax and Bank of Scotland from customers.
In recent months, banking app outages have inflicted multiple banks and building societies, including Nationwide and NatWest.
Another banking app outage has hit Lloyds Banking Group GETTY / PATaking to X, customers shared their experience trying to get onto the app and used the social media platform to ask directly for help from the banks.
One Lloyds customer asked: "There appears to be problems with your bank account log in. Any timeline on a fix? Restarting and updating the app doesn't resolve it.
"Message when attempting login says 'You've been logged out. 7000001: Sorry we couldn't complete your request'."
In response, the high street bank said: "Are you able to log on via the browser? Do you get the same message when using WiFi and mobile data."
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Customers are taking to social media to share their frurstration
PAA Halifax customer posted: "Your app is not working. Your lines go dead when trying to connect to an agent. What the helll is going on?"
The bank replied: "Thank you for getting in touch. I'm sorry to hear you're having issues with the app. We're not aware of any known issues at present. Which department are you trying to reach when calling?"
Another customer expressed their frustration over the frequency of these outages, writing: "Online and mobile banking not working again?"
Halifax responded: "Sorry to hear that. On via the desktop site, can you try clearing your browser's cache, delete any cookies and try again?
"As for the app, can you try closing it from running in the background & then reopen it? Can you also try logging on via mobile data and wifi?"
By midday, reports of banking app outages at Lloyds plummeted which suggests customers were able to regain access to their accounts, based on Downdetector data.
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Customers are annoyed over the banking app outages
GETTYGB News has contacted Lloyds Banking Group for comment.
