Sadiq Khan has broken yet another promise. This is his most devastating betrayal yet - Susan Hall

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Mark Rowley and Sadiq Khan test new police technology
Susan Hall

By Susan Hall


Published: 24/07/2025

- 07:00

Updated: 24/07/2025

- 09:32

The human impact will be catastrophic

Can you believe Sir Sadiq Khan has shattered yet another manifesto pledge, and that this time it's one that strikes at the very heart of community safety?

The Mayor, who promised to maintain accessible policing, has now put the Met Police in the position of having to oversee the closure of police station counters across London, making it virtually impossible for ordinary residents to report crimes in person.


It's the death of face-to-face policing as we know it. When these counters close, where exactly does Khan expect victims to go?

The elderly woman whose handbag was snatched, the shopkeeper facing repeated theft, and the resident witnessing antisocial behaviour will all be left with nowhere to turn except impersonal phone lines and websites that many simply cannot navigate.

Sir Robert Peel will be spinning in his grave at the thought of the Metropolitan Police shuttering its doors to the public like this, all because Labour wouldn't heed the successive warnings to fund our police properly.

Sadiq Khan has shattered another manifesto pledge. This is his most devastating betrayal yet - Susan Hall

This devastating betrayal comes as no surprise to those of us who've watched Khan systematically abandon his election promises. He pledged to keep police stations open and accessible, yet here we are, watching him oversee their effective closure through the back door. Has the man no shame?

The human impact will be catastrophic. For countless vulnerable Londoners like the elderly, those with disabilities, victims of domestic violence, people without internet access or digital literacy, the police station counter has been their lifeline to justice.

These residents don't want to report serious crimes through an app or wait hours on hold. They need human contact, dignity, and the reassurance that comes from speaking to an officer face-to-face to know that their crime is being properly investigated.

This disaster is the direct result of Sadiq Khan and the Labour Government's systematic refusal to properly fund our police force.

Despite tireless efforts by City Hall Conservatives to force them into action, both the Mayor and his Westminster allies have consistently prioritised everything except public safety. They've created a funding crisis and then used it as an excuse to dismantle the very infrastructure that connects police to communities.

How many times must the Commissioner come to City Hall to plead with the Mayor for funding before Sadiq takes any notice?

We told him back in February how to find the money to plug the police funding gap, and yet he and Labour would not listen. Now, Londoners pay the price for the Labour Party's petty political point scoring.

We're witnessing the consequences of having an anti-London Labour Party in charge: blighted by politicians with red rosettes who view our capital as expendable whilst they pursue their ideological agenda.

Khan talks tough on crime during election campaigns, then quietly pulls the rug from under the very systems that allow residents to report it.

The Metropolitan Police haven't chosen this path. They've been forced into it by politicians who refuse to provide adequate resources.

Every closed counter represents a community abandoned; a neighbourhood made more isolated and vulnerable to criminals who know that reporting crimes just became infinitely harder.

This isn't progress; it's managed decline. Khan promised accessible policing and delivered the opposite. He pledged to stand with victims and instead has made their voices harder to hear.

The people of London trusted him with their safety, and he's repaid that trust by making it almost impossible to report the crimes that plague our streets.

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