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Chaos unfolded as passengers were seen jumping from plane wing
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Passengers on board the Ryanair flight which burst into flames in Majorca, Spain, have claimed it was "pure hell and chaos" with some requiring surgery for injuries sustained after leaping metres down from a wing.
A steward allegedly ran down the aisle screaming "evacuate, evacuate", prompting terrified passengers to escape after a false fire alert.
Footage shows several passengers standing on the wing of the Manchester-bound plane on the tarmac in Palma - with some jumping to the ground.
A number of passengers required surgery for broken bones in stark contrast to the airline claiming only "very minor injuries", including ankle sprains, were sustained.
One passenger, 57-year-old Francine Elkinson, underwent a three-hour operation to have pins and plates inserted into her broken foot.
Speaking from hospital in Palma, Elkinson told The Sun she was "watching a film when suddenly they shouted for everyone to evacuate".
"There was an open door and I just went through it," she said.
"I was so terrified and in a daze that I didn't know what was going on, and I jumped."
Ryanair passengers scrambled away, abandoning the plane bound for Manchester
SOLARPIX
Elkinson claimed that "if there had been someone over the tannoy telling me where to go" she would never be in this position.
She added that she was one of three people taken to hospital.
However, she believes there were six overall with broken bones with emergency services in Majorca reporting 18 people had been injured in total.
Ryanair organised for Elkinson to be returned to the UK on a flight on Monday, however, she admitted she was "terrified" and didn't want to fly again.
A passenger can be seen exiting the plane onto its wing
SOLARPIX
Her friend, 56-year-old Danielle Kelly, was back in surgery for a third operation on Monday after breaks to her foot, wrist and elbow, all requiring pins to be inserted.
Some passengers have blamed Ryanair staff for the "chaotic" evacuation.
Richard and Jo Barton, from Saddleworth in Greater Manchester, said the team's behaviour was "appalling" and they had "completely failed".
Richard said said he couldn't believe Ryanair were "brushing it off as just a few sprained ankles and banal injuries".
"That's not what happened," he said.
Jo added that she saw a woman with a "dislocated leg in a weird angle".
“In reality, it was pure hell and chaos," she said.
"I could see men even pushing women and children out of the way to get out for safety."
Jo said people were "scrambling" through exit doors to get off the plane and then jumping from the wings to the ground.
She added they broke bones and were "screaming and crying in agony".
Richard blamed the chaos on the "lack of training" and poor handling by the air stewards.
He said one was heard yelling "evacuate, evacuate" as "some lads" pushed the emergency exit open as everyone believed there was a fire.
Ryanair said the flight from Palma to Manchester on July 4 was "discontinued take-off due to a false fire warning light indication".
"Passengers were disembarked using the inflatable slides and returned to the terminal," the airline added.
"While disembarking, a small number of passengers encountered very minor injuries (ankle sprains, etc.) and crew requested immediate medical assistance."
Passengers were arranged replacement flights from Palma at 7.05am on Monday.
Ryanair apologised to the affected passengers.