HSBC has told its branch staff they will not be able to wear Christmas jumpers this December.
The banking giant is worried that jolly seasonal knitwear might upset customers who are going through difficult times during the festive period.
Instead, bosses want their in-branch workers sticking to official uniform, insisting employees should look "serious, sensitive and smart" when dealing with the public.
The guidance has been issued to staff across the bank's branches, making it clear that festive attire will not be allowed this Christmas.
It is a move that has already sparked a reaction from both employees and critics alike.
The policy comes after some customers complained that staff dressed in "Ho Ho Ho" outfits did not meet their expectations of professionalism.
Last year, employees at one branch were photographed wearing festive knitwear, including one featuring the Grinch in a Santa hat alongside the phrase "Merry whatever".
Bank bosses decided that, while decorations were fine, jumpers posed a greater risk of appearing insensitive during serious conversations with customers.
HSBC has told its branch staff they're not allowed to wear Christmas jumpers this December
| PAToby Young, of the Free Speech Union, was not impressed with the decision.
"I'm not a fan of asking employees to bring their whole selves to work, which often means rainbow badges and keffiyehs," the Tory peer said.
"But asking staff not to wear Christmas sweaters is a bit much.
"What's next? Banning bright colours in case they upset people suffering from depression?"
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The bank is worried that seasonal knitwear might upset customers who are going through difficult times during Christmas
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One member of staff branded the whole thing an outrage, adding: "Complaints have been shut down and the stance is clear."
it is fair to say the policy has not gone down well with everyone at the bank.
A source close to the situation insisted the ban has nothing to do with cultural sensitivities, and that employees are still very much encouraged to get into the Christmas spirit.
The bank is offering festive grants, packed lunches and team celebrations to make sure staff can still enjoy the season together.
It is worth noting that HSBC actually moved towards more casual uniforms back in 2023, hoping to come across as more approachable to customers.
While the Christmas jumpers are out, the bank maintains it is all about striking the right balance between festivity and professionalism during what can be a tough time for many.
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