Universal Credit claimants could be eligible for broadband discounts - full list of participating providers

Man looking worried at bill

Support may be available for households when it comes to broadband and mobile phone costs

GETTY ​
Patrick O'Donnell

By Patrick O'Donnell


Published: 04/01/2024

- 10:25

Updated: 04/01/2024

- 10:26

Broadband is a costly expense for households but those on Universal Credit may be eligible for discounts

Universal Credit claimants could get their broadband or mobile phone bill slashed to as little as £10 a month thanks to deals from providers.

Many suppliers offer social tariffs which are discounts for those on low income and in receipt of benefits from the Department for Work and Pensions (DWP).


Families are looking to cut costs in the New Year and social tariffs could be a useful way to cut costs and save money.

However, each applicant for this support will need to check their eligibility and whether their provider gives social tariffs.

a broadband router is pictured with blinking lights for Wi-Fi to show that its online

Broadband customers have been forced to deal with inflation-hiked prices

UNSPLASH

Who is eligible for broadband social tariffs?

Households who receive Universal Credit could reduce their broadband costs by switching to a supplier’s social tariff.

Most major providers include those on Pension Credit, Employment and Support Allowance, Jobseeker’s Allowance and Income Support in these tariffs.

Some broadband suppliers also offer social tariffs to claimants of Personal Independence Payment (PIP) and Attendance Allowance.

The individual in receipt of the DWP payment needs to be the main person on the broadband contract.

Which providers are offering social tariffs?

Here is a breakdown of all the suppliers currently offering social tariffs to their customers in the UK, according to Ofcom at the time of writing:

Outside of Universal Credit

Universal Credit claimants are encouraged to contact their broadband provider to apply for social tariffs

PA

Those interested in applying for a social tariff should make sure the provider operates in their local area and is able to offer services for their premises.

As it stands, Wildanet’s tariff is only available to those on Universal Credit but the provider is reportedly considering including other benefits.

Furthermore, customers might be able to access other financial support outside of social tariffs.

Those concerned about paying either their broadband or mobile phone bill should speak to their provider directly to see if any other help is on offer.

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