TSB to close 36 bank branches with 250 jobs to be axed - full list of branches shutting down

TSB bank branch

TSB has announced a wave of bank branch closures

Patrick O'Donnell

By Patrick O'Donnell

Published: 08/05/2024

- 11:49

Updated: 08/05/2024

- 12:51

The banking giant is closing dozens of branches as part of a company overhaul

TSB has announced plans to close 36 bank branches in a move that will see around 250 jobs axed.

A TSB spokesperson, said: “The decision to close a branch is never taken lightly, but our customers are now doing most of their banking digitally and we need to move to a better balance of digital and face-to-face services.

“We remain committed to a national branch network and through innovation and integration with video, telephone, digital, branch and other face-to-face services TSB customers have more ways to bank with us better than ever before.”

According to the banking giant, the decision to close these branches comes in response to changing consumer habits.

Some 96 per cent of all TSB transactions now take place outside of a branch and the bank has reported a 43 per cent drop in the number of customer transactions across its branch network in the past four years.

Since 2020, TSB's branch counters have processed 2.5 million fewer transactions, representing a decline of more than 60 per cent.

Have you been impacted by bank branch closures? Get in touch by emailing money@gbnews.uk.


Some 250 jobs at the bank will axed as part of the move


The following are set to close in September 2024:

  • Alloa
  • Bedworth
  • Birmingham, Pype Hayes
  • Bridlington
  • Buxton
  • Carmarthen, Blue Street
  • Cwmbran, General Rees Square
  • Dovercourt
  • Edinburgh, Leith
  • Felixstowe
  • Frome
  • Glasgow, Cardonald
  • Glasgow, Castlemilk
  • Haddington
  • Hounslow
  • Lerwick
  • Leven
  • London, Bethnal Green
  • London, Clapham
  • Longton
  • Manchester, Middleton
  • Newcastle Upon Tyne, Milvain
  • Peterhead
  • Sheerness
  • Stornoway
  • Torquay, St Marychurch
  • Whitehaven.

The following are set to close in May 2025:

  • Amble
  • Aylsham
  • Banff
  • Bedlington
  • Bude
  • Crook
  • Flint
  • Tenbury Wells
  • Whitchurch.

Britain's high streets have been hit by a wave of bank branch closures in recent years.

According to Which?, around three million people could be left without sufficient access to cash due to the lack of banking services in certain communities.

This decision by TSB to close 36 branches has been met by sharp criticism from Unite Union who referred to it as a "grave mistake".

Unite regional officer, Andy Case noted how these bank employees perform "essential work" in fraud departments across TSB's wider branch network.

He explained: “Through extensive negotiations Unite has been able to substantially reduce the number of jobs at risk.

"However, that isn’t sufficient, the union is pressing TSB to urgently reconsider its damaging bank branch closures plan.


Bank branch closure sign at NatWest Bank branch closures are continuing at an 'alarming rate', according to Which?GETTY

"At a time when customers are increasingly concerned about financial fraud and often need support from a local bank branch this is the wrong course of action.

“TSB customers will rightly be concerned by today’s news and they will undoubtedly suffer a downgrade in service from these job cuts.

“Unite will hold fresh negotiations with TSB about ways of further reducing job losses and it will be fully supporting its members affected by the announcement."

Other banks which have announced closures in recent months include Barclays, NatWest and Royal Bank of Scotland.

You may like