Octopus Energy announces another ‘surprise’ way customers can get money off their energy bills tonight

Octopus Energy photo of person using washing machine

Octopus Energy customers who take part in tonight's Surprise Session could get money off their energy bills

Jessica Sheldon

By Jessica Sheldon

Published: 14/12/2023

- 13:15

Updated: 14/12/2023

- 14:10

Octopus Energy is among a number of energy suppliers which is encouraging customers to shift their energy usage outside of peak times

Octopus Energy is encouraging people to “spread the word” as customers could get money off their energy bills this evening, just two days after a Savings Session on Tuesday between 5 and 6pm.

Via the Savings Session scheme, which is the supplier’s version of the National Grid ESO’s Demand Flexibility Scheme, participants could earn money if they reduce their energy usage during the period.

There is only a short amount of time left to sign up for the event which takes place between 5pm and 6pm tonight.

Octopus Energy said due to this being a “surprise session” and therefore announced at short notice, there isn’t always time to email or notify customers via the app.

Octopus Energy posts another 'suprise session' alert on X/Twitter

Octopus Energy posted another 'suprise session' alert on X/Twitter today, days after another event took place


Participants can earn up to 1,800 Octopoints (worth £2.25) per kWh saved versus normal usage.

They can get 200 bonus points just for opting in.

Savings Sessions participants need to opt in each time either via their app or dashboard in order to take part in a session and earn Octopoints.

Responding to the alert on social media, one customer wrote: "I'm in. I've set [Amazon] Alexa to remind me."

Another penned: "Opted in! Ready for more savings."

Explaining how Surprise Sessions work, Octopus Energy said: “In these select Sessions, there'll be shorter notice, no notifications - and sometimes, higher rewards.

“You may only get a few hours to opt in before the Session starts. We won't have time to notify you as normal, but we'll send up the octopus signal on social media and WhatsApp.”

After the event ends, the supplier will look at participants’ smart meter readings to work out how much power they saved.

The earnings will then be added to the person’s Octoplus account “within a few weeks”.

Person looks at energy bills

Participants in the National Grid ESO's Demand Flexibility Service could get rewards for shifting energy usage


Customers can choose how they want to redeem their Octopoints on the Octoplus page, and see how much they are worth in pounds.

One of the options is to turn it into account credit, which would see Octopus Energy add the credit to the person’s energy account.

Equitwatt is also offering people the opportunity to earn points if they consume less electricity tonight.

People can opt into its powerDOWN event, which is also taking place tonight from 5pm until 6pm.

The full list of Demand Flexibility Service participants is as follows:

  • Axle Energy Ltd
  • British Gas
  • CarbonLaces Solutions Ltd
  • Chameleon Technology (as Ivie)
  • Easee UK Ltd (via Axle Energy Ltd)
  • EDF
  • E.ON Next Energy Ltd
  • Equiwatt
  • Foxglove Energy Supply Ltd T/A
  • Outfox the Market (via SMS – Solo Energy Ltd)
  • GivEnergy (via Axle Energy Ltd)
  • 100 Green (via SMS – Solo Energy Ltd)
  • Good Energy (via SMS – Solo Energy Ltd)
  • Hildebrand Technology Ltd
  • Hugo Energy App (via SMS - Solo Energy Ltd)
  • Loop (via SMS - Solo Energy Ltd)
  • Octopus Energy Ohme (via Axle Energy Ltd)
  • OVO Energy
  • Passiv UK (via SMS – Solo Energy Ltd)
  • Perse Technology Ltd
  • Power Rewards App (via Orange Power Ltd)
  • Rebel Energy Supply Limited (via SMS – Solo Energy Ltd)
  • Scottish Power (via Equiwatt)
  • Shell Energy Retail (via SMS - Solo Energy Ltd)
  • SMS (Solo Energy Ltd)
  • SolarEdge Technologies (via SMS – Solo Energy Ltd)
  • Uswitch Ltd (via Hildebrand)

Utilita Energy Ltd

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