Aldi axes click and collect service from 12 stores

A file photo dated  of an Aldi store

A file photo dated of an Aldi store

PA
Jack Walters

By Jack Walters


Published: 03/07/2023

- 21:51

The UK supermarket chain will keep around 200 click and collect services at stores across Britain

Aldi has axed its click and collect service from a dozen of its stores due to “insufficient demand”.

The discount supermarket chain launched the key service in 2020 and thereafter expanded it to the majority of its stores.


The 12 stores which stopped providing click and collect services include: Rimmington Way in Aylesbury, Lewes Road in Brighton, Horninglow Street in Burton on Trent, Shultern Lane in Coventry, Betts Way in Crawley, Clock Tower RP Westway in Chelmsford, Ambley Road in Gillingham, Kidbrooke Park Road in Kidbrooke, Silverwoods Way in Kidderminster, Langley Park Centre in Maidstone, Wolverhampton Road in Oldbury and London Road in Reading.

A spokesperson from Aldi told Which? the supermarket has “paused” the service in the 12 stores.

Trollies outside the Aldi store in Gateacre Village, Liverpool

Trollies outside the Aldi store in Gateacre Village, Liverpool

PA

However, the spokesperson also claimed “‘footfall and sales continue to grow rapidly”.

Aldi charges £4.99 to click and collect and there is no minimum spend.

Around 200 out of Aldi’s 990 UK stores still offer click and collect.

Despite the cutback on click and collect, Aldi is expanding this summer with the creation of five new stores.

General view of an Aldi store on the Old Kent Road in London

General view of an Aldi store on the Old Kent Road in London

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The first new stores opened in Southampton and Whittlesey.

A further three stores are then opening in July in Norwich, Castle Donington and Porthcawl.

Each new store is expected to create 40 jobs, the budget supermarket has claimed.

However, Aldi is removing another service for shoppers who do not want to wonder up and down the aisles.

General view of an Aldi store on the Old Kent Road in London.

General view of an Aldi store on the Old Kent Road in London.

PA

It is preparing to bring its Specialbuys online home delivery service to a halt on July 10.

An Aldi spokesperson said: "As the UK's cheapest supermarket we are always looking for ways to keep prices low for our customers.

"We have therefore taken the decision to end our Wine and Specialbuys online home delivery services on July 10.

"Customers can shop the full range of amazing Wines and Specialbuys at their nearest store or use our grocery click and collect service which is available in around 200 stores nationwide."

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