Takeaway giants Uber Eats, Deliveroo and Just Eat told to clean up their act in bid to end illegal working

Deliveroo rider and Robert Jenrick

Uber Eats, Deliveroo and Just Eat told to clean up their act in bid to end illegal working

PA
Tom Fredericks

By Tom Fredericks


Published: 14/11/2023

- 17:22

The message comes after GB News exclusively reported, food delivery companies currently allow licensed drivers and riders to substitute deliveries to multiple people who are not checked by the companies

The Government is demanding that food delivery firms carry out checks on all delivery drivers to prevent illegal working.

Immigration Minister Robert Jenrick has written to Uber Eats, Deliveroo and Just Eat calling on them to end the practice of unchecked account sharing, known as ‘substitutions’, by implementing stricter controls.


As GB News exclusively reported this Summer, food delivery companies currently allow licensed drivers and riders to substitute deliveries to multiple people who are not checked by the companies.

This means consumers have no way of knowing whether the person who hands over their order has been properly vetted, and the delivery companies don’t know if the delivery driver has the right to work in the UK.

WATCH HERE: GB News exclusive reveals scale of substitution deliveries

In a letter to each company, the Minister called for the practice to end, warning that the substitution business model is enabling illegal working, allowing exploitation and putting the British public at risk.

Immigration Minister Robert Jenrick said: “When someone orders a takeaway to their home, they deserve to know that the person arriving at their door has been properly vetted and is who they’re expecting.

“Unchecked account sharing places the public at risk, enables - and therefore encourages - illegal migration, and leads to the exploitation of workers.

“That’s why I’m calling on these companies to end the use of unverified substitution.

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\u200bImmigration Minister Robert Jenrick

Immigration Minister Robert Jenrick

PA

“We’re taking the action needed to safeguard the British public and prevent the scourge of illegal working.

“It is critical these companies work with us to achieve this.”

The Government is calling on firms to introduce stricter vetting measures to make sure people representing each company are allowed to work in the UK, and do not have a criminal record.

Immigration Enforcement teams have already increased their raids on illegal workers in the food delivery sector, conducting over 250 enforcement visits and making over 380 arrests involving food delivery drivers so far this year.

\u200bUber Eats delivery bike

Uber Eats delivery bike

Getty Images

Over the last few months, the Home Office has been put the heat on Uber Eats, Deliveroo and Just Eat.

In August, an agreement was secured with the businesses to strengthen existing recruitment processes and improve awareness of illegal working in the UK.

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