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Customers who have purchased the product and have a peanut allergy are being advised not to consume it under any circumstances
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PandaFresh has issued a recall for its CuiHong Chili Oil Dipping Mix, also marketed as CuiHong Spicy Dip, due to the presence of undeclared peanuts in the product.
The Food Standards Agency (FSA) has published an allergy alert as the unlabelled ingredient poses a significant health risk to individuals with peanut allergies.
The recall affects 10g sachets of the popular dipping mix with specific best-before dates in August and October 2025.
PandaFresh has taken immediate action by removing the affected products from shelves and notifying relevant allergy support organisations about the potential danger.
The company is offering full refunds to all affected customers
FSA
"If you have bought the above product and have an allergy to peanuts, do not eat it," urged the FSA.
Customers who have purchased the product and have a peanut allergy are being advised not to consume it under any circumstances. The company is offering full refunds to all affected customers.
The affected products include 10g sachets of CuiHong Chili Oil Dipping Mix sold in packs of 10, with best-before dates of August 9, August 10, and October 12, 2025.
PandaFresh has contacted relevant allergy support organisations to help spread awareness about the recall.
The company has also issued point-of-sale notices to customers explaining why the product is being recalled and providing instructions on what to do if they have purchased the affected items.
These notices are displayed in stores where the product was sold to ensure maximum visibility to consumers.
For those who bought the product online, PandaFresh has established dedicated customer support.
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PandaFresh is working to ensure all affected products are removed from circulation
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Online purchasers should contact PandaFresh customer services through their website or by calling 020 8089 7899.
The FSA issues such Allergy Alerts when products must be withdrawn or recalled due to missing or incorrect allergy labelling.
These measures are taken to protect consumers from potential health risks associated with food allergens.
PandaFresh is working to ensure all affected products are promptly removed from circulation and that customers are properly informed about the recall.