DVSA announces new plans to tackle driving test problems offering lifeline to 1.6 million drivers

It stated: "I would like the Government to review the process for booking driving tests and ban the resale of driving tests at inflated prices. I think there should be penalties for those caught doing so."

The petition, which has already surpassed 10,000 signatures, received its official response today from the Department for Transport which confirmed that the DVSA is acting to improve services for all users.

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In response, the DfT said today that the DVSA continues to work hard to combat the "unscrupulous practice of reselling tests across the country and has announced further measures to review the driving test booking system."

"The DVSA is aware of third-party websites selling driving test appointments and does not approve use of such applications," the Department stated.

In April, Transport Secretary Heidi Alexander announced new measures to combat test-buying bots and increase test availability across the UK, with at least 10,000 extra tests each month. A total of 1.6 million practical driving tests were taken last year.

She said: "We inherited an enormous backlog of learners ready to ditch their L-Plates but being forced to endure record waiting time for their tests. We simply cannot deliver on our Plan for Change if thousands remain held back, with their aspirations on pause."

The specific measures announced included asking DVSA staff who are qualified examiners to return to the frontline and provide practical driving tests.

Examiners will also be able to benefit from overtime pay incentives for delivering driving tests, with the aim of encouraging more testing each month.

The agency explained that it has already taken action against misuse of its booking service. Between January 2023 and January 2025, the DVSA issued 350 warnings, 792 suspensions, and closed 813 business accounts.

In January this year, tougher terms and conditions were introduced by the DVSA, resulting in 44 warnings, 120 suspensions, and 270 business account closures.

"I am instructing the DVSA to take further action immediately to reduce waiting times which will see thousands of additional tests made available every month. We're acting fast to get Britain's drivers moving," the Transport Secretary added.

DVSA Driver Services Director Pauline Reeves acknowledged that while progress has been made, "many learner drivers are not seeing the immediate effects of the measures".

The DfT response to the petition added: "It is not possible to block-book car practical driving tests. A driving licence number can be assigned to only one car practical driving test within the booking system at a time.

"Ensuring learner drivers have current relevant knowledge and skills is a vital part of the learning to drive process, as new drivers are disproportionately casualties on our roads. Learners, therefore, need to pass another theory test if their two-year theory test certificate expires."

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In December last year, the Department for Transport launched a call for evidence on the experience drivers have when trying to book tests.

Responses are expected to be fast-tracked to later this month, with the Department then taking action based off the feedback.