Ronnie O'Sullivan has been urged to lodge an official complaint to snooker authorities if he is not happy with the Alexandra Palace venue.
Shaun Murphy claims the Rocket should aim his criticisms 'through the correct channels' rather than speaking to the media.
Murphy will take on O'Sullivan in the first of Saturday's Masters semi-finals.
The build-up to the match has been dominated by O'Sullivan's comments on Ally Pally.
Ronnie O'Sullivan has been urged to make his thoughts known to snooker authorities
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The 48-year-old put in a below-par performance in Thursday's quarter-final against Barry Hawkins but came through with a 6-3 win.
He was unhappy with how he played but also took aim at the condition of the famous London venue.
He claimed it makes him 'feel ill' and he cannot wait to leave after he has played.
O'Sullivan said: "I just don’t like this place, I find it disgusting.
"Everywhere is dirty, cold, I’m freezing. I have to sit here in my coat.
"Everywhere you go, you’re going through car parks, there are bins.
"I don’t know if you’ve seen up there, there’s food and stuff and it makes me feel ill to be honest with you.
"I’m a clean freak. When I come here, it gives me the heebie-jeebies and I can’t wait to get out of here.
"I’m sorry, that’s just how I feel."
Ally Pally, which has been the home of the Masters since 2012, hosted the World Darts Championship between December 15 and January 3.
Luke Littler won the hearts of the nation despite losing to Luke Humphries in the final.
Murphy admits improvements can be made to the venue but concedes it is difficult to follow so soon after the darts.
The 2005 world champion says O'Sullivan should avoid making his feelings clear to the press and instead speak to the snooker authorities.
Murphy told the BBC: "It is very difficult to follow an event such as the PDC World Championship and it be absolutely crystal clear.
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Shaun Murphy has given his verdict on Ronnie O'Sullivan's comments
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"There obviously is evidence of a fortnight-long party here, there is no getting away from that but it is an entertainment venue.
"It is an old building, one of our historical buildings that we are proud to visit.
"Sometimes you have to be careful for what you wish for because we have criticised venues in the past that we no longer go to.
"I think the venue is very, very good. Could it be nicer backstage? Yes of course.
Ronnie O'Sullivan has made his feelings clear on Alexandra Palace
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"Every venue could be nicer backstage. The arena in Swansea [that hosted the Snooker Shoot Out] was unbelievable, state-of-the-art and brand new but we are not suggesting taking the Masters there.
"If Ronnie has criticisms and things he would like to constructively push he should come through the correct channels and make his voice heard."
