Four travel firms collapse leaving bookings cancelled with 'uncertain prospects for refunds'

Joe Sledge
Fri, 17 Apr 2026 21:49:21 +0000

Four British travel companies have collapsed in the opening months of 2026, leaving customers facing cancelled holidays and uncertainty over whether they will recover their money.

The failures come against a backdrop of rising aviation fuel costs linked to the Iran crisis, alongside international travel warnings that have created instability across the sector.

Industry observers have warned that further firms could come under pressure if these conditions persist.

When travel operators cease trading, holidaymakers often lose both their trips and their payments unless bookings are protected under schemes such as ATOL.

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The companies affected include Regen Central Ltd, Gold Crest Holidays, Asiara UK and Simply Florida, all of which stopped trading between January and early February with differing levels of consumer protection in place.

Regen Central Ltd entered liquidation in January, resulting in the cancellation of all trips without refunds being issued to customers.

The business, which was established in Hertfordshire in 2011 before later relocating to London, had its ATOL protection removed on January 13.

The Civil Aviation Authority (CAA) confirmed the firm held no outstanding bookings covered by the ATOL scheme at the time of its collapse.

Bookings sold as accommodation-only, non-flight or flight-only packages fall outside ATOL protection, meaning some customers were not covered.

This left those who had arranged such trips without the financial protection typically associated with package holidays.

The absence of protected bookings indicates the company may have been winding down operations prior to entering liquidation.

Gold Crest Holidays, a family-run coach operator based in West Yorkshire, ceased trading on January 23 after more than 30 years in business.

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In a statement, the company said: "After more than 30 years of creating unforgettable holidays, we are deeply saddened to announce that Gold Crest Holidays has ceased trading with immediate effect and has taken steps to enter voluntary liquidation."

The operator cited the lasting impact of the Covid-19 pandemic, changes to supplier relationships and rising costs as contributing factors behind its closure.

All future departures were cancelled following the announcement.

Customers affected by the collapse are covered by the ABTA bond scheme, with the travel association handling refund claims.

Company filings submitted to Companies House in March confirmed that Gold Crest Holidays had formally entered voluntary liquidation.

Asiara UK, which previously traded as Haivenu Tours, stopped trading on January 21.

The Ipswich-based firm, which specialised in holidays to destinations including China, Thailand and India, had no forward bookings at the time of its closure, according to Protected Trust Services.

Two days later, on January 23, the business was formally dissolved through a voluntary strike-off process.

Simply Florida, a Glasgow-based travel agent focusing on trips to destinations including Disney theme parks, Universal Studios, New York, Niagara Falls and Toronto, ceased operations on January 20.

The company had applied to be removed from the Companies House register in October of the previous year.

Customers with existing bookings are expected to receive refunds, as the firm maintained ATOL protection at the time it stopped trading.

The recent collapses highlight ongoing pressures within the travel industry as companies navigate rising costs and shifting demand.